Privacy Policy · NewdSkin

This policy explains, in plain language, what information NewdSkin (“newdskin,” “we,” “us”) collects through newdskin.com and the NewdSkin mobile app, how we use it, and the choices you have. NewdSkin is an esthetician studio at 1412 17th St, Ste 224, Bakersfield, CA 93301.

What we collect

Contact details: your name, email address, and phone number when you book or create an account.
Account details: your login email and a securely hashed password (we never store your actual password).
Appointment history: the services and add-ons you book, dates and times, cancellations, reschedules, and no-shows.
Intake and skin notes: answers you give on the booking questionnaire (for example skin type, concerns, allergies, and notes) and treatment notes the esthetician keeps about your visits.
Device push token: if you use the mobile app and allow notifications, a push token that lets us send notifications to your device.
Payment records: records of what you bought and how you paid (for example Zelle, Apple Pay, or Cash App), entered by our staff. We do not collect or store card numbers on this website or app.
Basic technical data: like most websites, our hosting provider processes IP addresses and request logs to deliver the site, keep it secure, and prevent abuse.

How we use it

To book, confirm, remind you about, reschedule, and cancel appointments.
To provide safe, personalized treatments (for example, checking allergies and what was used at past visits).
To run your account, including password resets.
To keep business, accounting, and tax records.
To reply when you contact us.

We don't use your information for advertising profiles, and we don't send marketing email without asking.

Who we share it with

We do not sell or share your personal information for money or for cross-context behavioral advertising. We use a small number of service providers that process data on our behalf:

Cloudflare hosts the website, app back end, and database, and sends and forwards our email (booking confirmations, reminders, and password resets).
Google (Gmail) receives replies and messages you email to us.
For the mobile app, push notifications are delivered through Expo and Apple/Google push services.

We may also disclose information if the law requires it, or to protect the safety of our clients and staff.

Your California privacy rights (CCPA/CPRA)

If you live in California, you have the right to:

Know and access the personal information we have about you;
Delete your personal information (subject to records we must keep by law);
Correct information that is inaccurate;
Opt out of sale or sharing — we don't sell or share personal information, so there is nothing to opt out of;
Limit use of sensitive information — we use intake and skin notes only to provide your services;
Not be discriminated against for using any of these rights.

To make a request, email Stephanie@newdskin.com or call 661.617.0501. We'll confirm your identity (for example, by matching the email or phone on your bookings) and respond within 45 days. You may use an authorized agent.

Deleting your account

You can delete your account at any time, yourself:

On the website: log in, go to My account, and choose Delete my account.
In the app: open your Profile and choose Delete account.

Deleting your account removes your login, profile, and device push tokens, and cancels upcoming appointments. Records of past visits and payments are kept, no longer linked to an account, as described below. You can also ask us to delete those where the law allows.

How long we keep information

Account information: until you delete your account.
Appointment, treatment, and payment records: as long as needed for client safety and business, accounting, and tax purposes, generally up to 7 years.
Password-reset links expire after a short time; push tokens are removed when you log out of the app or delete your account.

Security

We use HTTPS everywhere, hashed passwords, and access controls so only the studio owner can see client records. No system is perfectly secure, so please use a unique password.

Children

Our website and app are not directed to children under 13, and we don't knowingly collect their information online. Clients under 18 should book with a parent or guardian.

Changes

If we change this policy, we'll update the effective date above, and for significant changes we'll let account holders know.

Contact

NewdSkin
1412 17th St, Ste 224, Bakersfield, CA 93301
Stephanie@newdskin.com · 661.617.0501